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Merchant accounts & payment processing since 2004

Merchant accounts for every business, including the hard ones.

Durango Merchant Services sets up merchant accounts, payment gateways and ACH processing for businesses across the U.S., Canada, Europe and beyond. We've spent more than 20 years getting hard-to-place businesses approved, so whatever you sell, you're in experienced hands.

Talk to a real person: call (866) 415-2636, Monday to Friday, 8:30 AM to 5:00 PM MT, or request a free quote any time.

4.7
Google reviewsBased on 26 reviews
"We are paying lower rates and have better service as a result of working with Durango. They are professional, honest, responsive and easy to work with."
Steve K Tunes · in business for over 30 years
Since 2004Durango, Colorado
A+BBB accredited since 2006
$0Application fee
30,000+Merchants served
$800M+Processed for our merchants
100sOf industries served, low risk and high risk
20+ yearsGetting hard-to-place businesses approved
Start here

Where are you starting from?

Pick the line that sounds like you. Each one leads to the page built for your situation, and your account manager takes it from there.

  • My industry is hard to get approved

    Whether you sell supplements, travel or subscriptions, offer credit repair or have a past shutdown, we've spent 20+ years getting businesses like yours approved.

    High risk merchant accounts
  • My processor froze or closed my account

    Get a stable account in your own name and keep selling. Pick the platform you're leaving:

    Why accounts get shut down
  • I sell internationally

    Open merchant accounts in Canada, Europe, the UK and Panama, with multi-currency pricing and settlement.

    See where we process
  • I take payments in person or by phone

    Take card-present payments with POS systems, and phone and mail orders with a virtual terminal.

    Credit card processing
  • I want lower fees or a better processor

    Get transparent interchange-plus pricing, written into your offer before you sign, with no application fee.

    Transparent interchange-plus pricing
  • I want to take bank payments

    Use ACH and eCheck processing for recurring billing, large tickets or while you build a card processing history.

    ACH and eCheck processing
  • I need to be approved quickly

    Approval can take as little as 24 hours on business days when your documents are ready.

    How fast approval really takes
  • I want to keep my gateway

    Happy with Authorize.net, NMI, FluidPay or Inovio? Keep it, or use our own Durango Pay Gateway.

    See gateway options

Not sure which one fits? Tell us what you sell, and your account manager will point you to the right account.

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Industries we serve

Find merchant services for your industry

We've served hundreds of industries, from supplements and travel to jewelry, SaaS and pawn shops. Search the ones with their own guide below.

52 industry guides

Browse all 52 industries by category

Don't see yours? We've served hundreds of industries, and most businesses can be approved. Tell us what you sell when you request a quote.

Get a Free Quote
How it works

From free quote to first sale, in four steps

Approval can take as little as 24 hours on business days. Most accounts take 1–3 business days, and complex accounts take 3–5. The more your paperwork is in order, the faster it goes.

  1. Request a free quote

    A short pre-application covers what you sell, your monthly volume and any account history.

  2. Your account manager reaches out

    They usually reach out the same business day to review your pre-application and ask for the documents needed for approval.

  3. Get approved

    We prepare a complete application and see it through, with your terms in writing before you sign.

  4. Go live on your schedule

    Connect your gateway, run a test transaction and start processing whenever you're ready.

Get a Free Quote Step one takes a few minutes. Or call (866) 415-2636.
Why Durango

Experienced hands, from your first question to your first transaction

  • One account manager who knows your business, from your first quote to go-live and beyond.
  • Transparent pricing, written into your offer before you sign.
  • No application fee, and no termination fees on U.S. accounts.
  • Free fraud and chargeback tools, plus training. See our chargeback and fraud solutions.
  • Every way to get paid: online, in person, by phone, with recurring billing and through ACH.

What Is Durango Merchant Services · 4 minutes

Gateways and platforms

Use our gateway, or keep the one you like

Your merchant account works with the gateway and shopping cart you already use. Your account manager helps you connect and test it.

200+

Durango Pay Gateway

Our own gateway connects to more than 200 platforms and carts, with a virtual terminal, recurring billing, invoicing and fraud tools built in.

Durango Pay Gateway

Keep your gateway

We partner with the gateways merchants already trust, so if you're happy with yours, you don't have to switch.

Works with your cart

Popular platforms, including high risk setups where the platform's own payments won't approve you.

Gateway integration instructions

Where we process

Merchant accounts at home and abroad

Set up your account in the U.S., or open international merchant accounts with multi-currency processing so your customers can pay in their own currency.

24–48 hours is the baseline for international approvals when paperwork is in order$50,000 is the monthly processing minimum for international accounts

Get a Free Quote
Reviews

What merchants say about Durango Merchant Services

4.7
Google rating · 26 reviews
"If you are what would be considered a high risk business let me tell you this.. Durango will help you every step of the way to make sure you have the best merchant services possible! Don't worry about ever having to stay on the phone for hours at a time talking to robots, Because there will always be someone at Durango who has time to take your call! …"
Ean Lockner · Google review
"Brad of Durango Merchant Services is a true professional. He is honest, he is prompt, and he gets the job done. It's rare to find people like this. I would highly recommend him to help you with your merchant account needs. We have been working with his company for many years, and it has been an excellent experience!"
Michael Szerencsy · Google review
"He made sure that the process of setting up the merchant account was transparent. I didn’t know what to expect but he was very informative and knowledgeable. He was prompt in his responses to my questions and he is very professional! I would definitely recommend Durango."
jacqueline Smith · Google review

Join 30,000+ merchants who process with Durango Merchant Services.

Get a Free Quote
A+BBB accreditedsince 2006
ISORegistered ISOof Fifth Third Bank, N.A.
ETAETA Certified Payments ProfessionalOur president, Shane Kairalla, holds the ETA CPP designation
2004Founded in Durango, ColoradoU.S.-based team, U.S.-based support
FAQs

Questions about Durango Merchant Services

Still have a question? Call (866) 415-2636.

What does Durango Merchant Services do?

Durango Merchant Services sets up merchant accounts, payment gateways and ACH processing for businesses in the U.S., Canada, Europe, the UK and Panama. Founded in 2004 in Durango, Colorado, DMS has served more than 30,000 merchants and processed more than $800 million for them. DMS is a registered ISO of Fifth Third Bank, N.A.

Do you only work with high risk businesses?

No. DMS works with low-risk and high risk businesses alike, from retail stores, B2B companies and SaaS to supplements, travel and credit repair. Our experience with hard-to-place businesses is what sets us apart, but every merchant gets the same dedicated account manager.

How much does a merchant account cost?

There is no application fee, and U.S. accounts have no termination fees. Your rate depends on your industry, monthly volume, ticket size and processing history, and it is written into your offer before you sign.

How long does it take to get approved?

Approval can take as little as 24 hours on business days when your documents are ready. Most accounts take 1–3 business days, and complex accounts take 3–5. International accounts take 24–48 hours as a baseline when paperwork is in order.

How do I reach Durango Merchant Services?

Call (866) 415-2636 or (970) 259-8660, Monday to Friday, 8:30 AM to 5:00 PM Mountain Time, or request a free quote online any time. Our office is at 10 Town Plaza #162, Durango, CO 81301.

I'm already a merchant. How do I log in or get help?

Log in to your account through the merchant login, or contact your account manager directly. You can also reach support through our contact page.

Tell us what you sell. We'll show you the way to approval.

A free quote takes a few minutes. Your account manager follows up, usually the same business day. There's no application fee, and U.S. accounts have no termination fees.

Get a Free Quote

Or call (866) 415-2636

Monday to Friday, 8:30 AM to 5:00 PM MT

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