There is an old saying: “You get what you pay for.”
Lower fees and efficient processing are a give-in. In our opinion, customer service and merchant support provides the night and day difference in creating a successful relationship! We pride ourselves in direct one-on-one HUMAN interaction that you don’t have to wait forever on hold to get to. If you are looking for a personalized and reliable service, we’d be glad to talk with you about your business needs.
There is another old saying: “There is no free lunch.”
Nothing in business is free….There are real costs involved in the discount rates, transaction fees, and terminals. If a broker is offering you rates well below the average industry, we guarantee there is a catch somewhere. Are you the processing rates absorbing the cost of “free” hardware? Who will be handling the customer service if/when you have an issue?
A merchant account is a relationship with that bank and its risk managers. This relationship is one of the most important aspects of your business.