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Payment Processing and Merchant Accounts With Bad Credit

How can we help you start processing payments with bad credit?

Key Takeaways for Bad Credit Merchant Accounts

Can You Get a Merchant Account With Bad Credit?

Absolutely! Let's Dive Into the Nuts & Bolts of How to Begin to Process Credit Cards Again.

Here at Durango Merchant Services, we completely understand that life and business can throw curveballs, leading to less-than-ideal credit situations. That’s why we specialize in embracing businesses that others might shy away from, due to their ‘high-risk’ label or credit scores that have seen better days. Our philosophy? Everyone deserves a shot at success.
Navigating the path to opening a merchant account with a poor credit history certainly present its unique set of challenges. Expectations of higher fees or the need for a rolling reserve are par for the course in these scenarios. But think of it this way: they’re not roadblocks, just speed bumps on your journey to success. These measures help us help you, ensuring we can provide the support and services you need while managing the risks involved.
But here’s the kicker—improving your credit score is like unlocking the next level in your business’s growth game. It can significantly enhance your terms with us in the future. And we’re all about growth and improvement. When you’re upfront about your financial situation and come to us with a robust business plan, you’re not just seeking a merchant account; you’re building a partnership based on trust and transparency.

"Durango Merchant Services works hard to avoid imposing termination fees on our clients. Sometimes in negotiations with banks it becomes unavoidable, but as a core value, we are more concerned with helping our clients make money and earning their trust as an incentive to keep their merchant account with us and our partners"

So, if your credit score isn’t exactly the star of the show, just know that there is a path forward. At Durango Merchant Services, we’ve seen it all and are committed to working with you to try to find a solution that fits. Your ambition and drive to succeed are what matter to us. With our support, resources, and a bit of strategic planning, we believe there’s a way forward for every business, credit scores aside. Let’s navigate this journey together, transforming challenges into opportunities for growth.

Who is Durango Merchant Services?

Durango Merchant Services has a mission to stand out as among the most most trusted payment processing experts, focusing on supporting businesses often labeled as high-risk—a niche many traditional banks and processors tend to steer clear of. While we can provide merchant services to any type of business, our claim to fame is in the high risk world and spans a diverse array of sectors, from bad credit and herbal supplements to travel agencies, subscription services, e-commerce, crypto, ACH and beyond. Since our inception in 1997, we’ve been driven by a singular vision: to provide steadfast payment solutions for businesses grappling with the challenge of finding dependable payment partners. We pride ourselves on delivering a suite of services specifically designed to meet the distinct demands of these industries.

What Makes Durango Merchant Services Stand Out from the Competition?

How Does Having Bad Credit Affect Your Chances of Getting a Merchant Account?

Essentially, it’s all about risk for the providers. Bad credit signals to them that there’s a higher chance of issues like chargebacks or even fraud down the line. So, if they see your credit score and it’s not looking too hot, they might think twice about taking you on. In the best-case scenario, they might still approve you, but with some strings attached—think higher fees, rolling reserves, or stricter contract terms to hedge their bets. It’s not all doom and gloom, though. There are providers out there who specialize in high-risk accounts and have more experience dealing with businesses facing credit challenges. They’re usually more open to working with you, understanding that credit isn’t the whole story and that everyone deserves a shot at growing their business.

Once you've built a solid history with our partner processing bank and improved your financial situation, you might consider looking for an account with better terms. But first, give your current bank a chance to review and enhance your terms. After all, they took a chance on you when others wouldn't, so give them a chance to retain your business. We are here to help facilitate this.

Why does bad credit lead to more merchant-account rejections?

As you may know, if your credit isn’t looking too hot, you’re more likely to get rejected by merchant account providers. They tend to see bad credit as a red flag, worrying you might be a bit too risky to handle transactions smoothly. In their eyes, past money troubles could mean trouble for them too, with risks of fraud or not being able to cover chargebacks.
Strategy Chess
Solution & Opportunity

Here at Durango Merchant Services, we pride ourselves on our holistic approach to evaluating businesses. We know all too well that a low credit score isn’t the full story and certainly not a deal-breaker for a business's success or reliability. That’s why we dive deeper, looking at the whole picture including your business model, market potential, and the wealth of experience you bring to the table. This comprehensive perspective allows us to craft more nuanced risk assessments, improving the chances we can support your business where others might not.

Why does bad credit raise processing fees and trigger rolling reserves?

Acquiring banks price each merchant’s risk. A low personal or business credit score signals a higher chance of chargebacks or early account closure, so processors offset that exposure in two ways:

  1. Risk-markup on every transaction – usually 0.30 %–0.75 % above standard interchange-plus rates.

  2. Rolling reserve – typically 5 %–10 % of daily card volume held for 90–180 days, acting as a security deposit if disputes spike.

Strategy Chess
Tips to keep extra costs in check

  • Maintain chargebacks under 1 % with real-time fraud filters and clear billing descriptors.
  • Convert potential chargebacks into refunds by issuing credits quickly.
  • Set accurate product descriptions and shipping timelines to avoid “item not as described” disputes.
  • Monitor daily reserve settlements in your gateway to forecast cash flow and prevent surprises.

How can you navigate stricter contract rules when your credit is low?

While looking for a merchant account with poor credit, you might notice the contracts temporarily get a bit tighter with less wiggle room. Think longer commitments with some limits on how much you can sell or how big those sales can be. It can feel a bit overwheming, especially when you’re trying to grow or pivot your biz. But here’s the deal: with a bit of savvy negotiating and a plan the offset the risks associated with bad credit, you can strike a balance that keeps you moving forward without feeling boxed in.

Strategy Chess
Opportunity

The entirety of our bad credit merchant account service is predicated on helping keep finances flowing for businesses so they can improve their position as quickly as possible to focus on their core offerings. While tighter rules might be unavoidable, our dedicated account managers will help you get better rates as your position improves. As we wrote before, we know that a credit score is not the entirety of a business or owner and we want to partner with you to take the journey to less imposing terms and more freedom.

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How can I open a merchant account with bad credit?

Step-by-step process for getting approved by a high-risk payment processor when your personal or business credit score is below 600.

Total Time Needed: 3 days
Total Cost: 0 USD

Required Tools:

- A Computer.
- Internet Connection.
-Secure online application portal

Things Needed?

- Articles of Incorporation or LLC Certificate
- IRS EIN confirmation letter
- Government photo ID for each owner
- Proof of residential address
- Last three months of business bank statements
- Last three months of processing statements (if any)
- Refund, privacy and terms pages URLs
- Clear product descriptions or images

Steps to configure the HowTo widget:

Step 1 : Choose a high-risk specialist
Research processors that explicitly board bad-credit or high-risk merchants—such as Durango Merchant Services, PaymentCloud, or Easy Pay Direct.
Step 2 : Assemble your document packet
Collect business identity paperwork, owner IDs, recent financial statements, and compliance materials.
Step 3 : Submit the online application
Upload all documents through the processor’s encrypted portal and tag the account as high-risk or bad-credit.
Step 4 : Answer underwriting questions
Respond within 24 hours to any follow-ups; complete files are usually approved in three to seven business days. There may be some negotiation as part of this step.
Step 5 : Review and accept terms
Check discount rates, per-transaction fees and the rolling reserve (typically 5–10 %) before signing.
Step 6 : Integrate and monitor
Plug in gateway credentials, run a $1 test charge, and keep chargebacks under one percent to negotiate better terms later.

How can I improve my business credit score?

How a business credit score is calculated can feel like a maze, and while there’s no magic button for an instant boost, certain strategies can set you on the right path: 

If your business is bouncing back from financial hurdles, securing a merchant account tailored for those with bad credit might be a game-changer. Yes, the fees and terms might be less than ideal compared to standard accounts, but payment providers processing providers like Durango Merchant Services are ready to back your business when others might hesitate. It’s about finding a partner willing to support your journey to financial recovery and beyond. We will work on your behalf to be that partner.

Others Have Succeeded and You Can Too.

Courage doesn't always roar. Sometimes courage is the quiet voice at the end of the day saying 'I will try again tomorrow.

Other Companies that Kept Going

Just like you, we understand that finding inspiration isn’t as simple as waiting for a spark, especially when you’re neck-deep in challenges. We often look to our peers in the industry for that burst of motivation, drawing lessons from both our rivals and the industry giants who’ve managed to navigate through tough times with resilience and innovation. Here are a few standout companies that have clawed their way back from debt and bad credit to emerge stronger and more creative than ever. If you’re in search of a dose of inspiration or are keen on learning from success stories, these companies’ journeys are worth exploring. Remember, their success didn’t happen overnight—they kept pushing the envelope, learning continuously, and hustling hard.

Walt Disney

Before establishing the Disney empire, Walt Disney encountered significant financial challenges. In 1923, his initial venture, Laugh-O-Gram Studio, went bankrupt owing to financial mismanagement and exorbitant production costs, leaving Disney mired in debt. Undeterred by this setback, Disney relocated to Hollywood where, with the assistance of his brother Roy O. Disney, he founded The Disney Brothers Studio. This enterprise laid the foundation for what would become the Walt Disney Company, a revolutionary force in the world of animation and entertainment. Disney’s persistence transformed him into an iconic figure, cementing his legacy as a symbol of success.

Ford Motor CEO Alan Mulally
Alan Mulally, taking over as Ford’s CEO in 2006 amid losses of $12.7 billion, led a remarkable corporate transformation. Through his “Working Together Management System,” he emphasized collaboration, vision, and inclusivity, steering Ford away from near-bankruptcy to profitability without government bailouts. Mulally’s “One Ford” strategy focused on a global product lineup and early adoption of in-vehicle technology, which repositioned Ford as a mobility company. This approach revitalized Ford’s brand, making it the top brand in the U.S. and significantly improving its presence in Europe and Asia. Under his tenure, employee engagement soared from less than 40% to 92%, showcasing the cultural shift towards inclusivity and collaboration he championed​.
Dave Ramsey
Dave Ramsey, a personal finance expert, overcame significant financial struggles after declaring bankruptcy in his twenties due to a failed $4 million real estate venture. Bouncing back, he formulated key personal finance strategies, sharing them via counseling, seminars, and his radio show, leading to the foundation of Ramsey Solutions. Today, Ramsey is celebrated for promoting debt-free living and has authored numerous best-selling personal finance books, turning his financial lows into a platform for educating others on financial wellness.

Get Better Credit Card Processing Rates For Your Bad Credit Merchant Account

Once you have established a history with the processing bank and solidified your finances, overcoming your difficult financial status you may be able to apply for an account with better terms elsewhere; however, ask the bank that initially approved you if they can review and improve the merchant account’s terms first. Because the bank was able to get you approved in the first place, it’s only fair turn to allow them an opportunity to keep your business after they stuck their neck out for you when no one else would.

Talk to the merchant account provider about your credit history before you apply in order to avoid being denied. Some merchant account providers will not work with a high-risk or a bad credit merchant, and you don’t want to waste your time simply to end up with no merchant account at all. Also, each time that you apply for a merchant account, an inquiry is lodged against your personal credit, which further reduces your credit score! The companies may have a specific high-risk department that handles high-risk accounts that you can speak with to determine your eligibility prior to applying for the account, or better yet, speak with an experienced account manager at Durango Merchant Services today!

Durango Merchant Services is here to help secure your Bad Credit Merchant Account

Our dedicated team has negotiated on behalf of more than 35,000 clients.  We understand the back and forth and give and take of negotiating processing accounts for high risk merchants, including hundreds of merchant account for businesses with bad credit. We know that there aren’t always easy answers. But remember, there is almost always a way forward and if you can make it through the first 3 years with a good track record, life will become much easier and your business will be better for it.

Frequently Asked Questions

A merchant account for people with bad credit is a payment-processing account for businesses whose owners have low credit scores (typically below 600) or prior chargeback issues. Specialist high-risk processors approve these merchants but offset the extra risk with higher fees and a 5–10 % rolling reserve.

Yes. High-risk processors such as Durango Merchant Services routinely place merchants with sub-prime scores by offsetting the extra risk with slightly higher rates or a rolling reserve.

If your file is complete and chargebacks are already below 1 %, approvals typically arrive in 2–5 business days; tougher cases can stretch to two weeks.

Acquiring banks hold back 5 – 10 % of daily card volume—releasing each day’s reserve once it “ages out” after 90–180 days—to cover potential chargebacks or fines. In extreme cases reserves can be as high as $15%. This range is industry-standard for high-risk merchants.

Keep chargebacks under 1 %, respond to retrieval requests within 24 hours, maintain positive balances, and update COAs or product labels annually. After 3–6 months of clean processing history, you can often negotiate lower discount rates or a smaller reserve.

There’s no strict cutoff, but most standard processors prefer scores of 600–650 or higher. Merchants below that range can still be approved through high-risk providers, which offset the extra risk with higher fees and a rolling reserve.

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