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Payment Fraud in Belgium 2026

Durango Merchant Services · Payments intelligence

Payments Fraud in Belgium 2026: Card-Led Checkout, Transfer-Led Fraud Losses

Belgium is one of the euro area’s most card-oriented physical payment markets, anchored by Bancontact and rapidly growing mobile use. Yet the expensive fraud is concentrated elsewhere: credit transfers account for a minority of fraudulent events but nearly four-fifths of reported fraud value.

53%Card share of physical POS transactions in Belgium, 2024.
2.5bnBancontact electronic payments recorded in 2025.
€272.4mTotal 2024 reported payment fraud across the EBA/ECB instrument set.
79%Share of reported fraud value coming from credit transfers in 2024.
01
The payment market

Belgium’s Payment Market: Cards, Bancontact and Mobile Payments

The Belgian payment market is unusually easy to recognise: Bancontact is deeply embedded, contactless card use is mainstream, cash is still relevant, and smartphone payments are growing rapidly online and in person.

The National Bank of Belgium’s summary of the ECB SPACE 2024 survey shows cards accounting for 53% of physical purchases, cash for 39%, and payment apps for 3%. Belgium was one of only three euro-area countries where cards exceeded half of POS transactions.

The local layer matters just as much as the generic card category. Bancontact Company reported 2.5 billion electronic payments in 2025, including 526.2 million mobile payments. In December 2025, 72% of in-store Bancontact card payments were contactless, while 86% of online Bancontact payments were mobile.

For merchants, this means Belgium is not simply “Visa and Mastercard plus cash.” Bancontact, QR/mobile flows, SEPA transfers and increasingly instant transfers all sit alongside international card acceptance. The fraud controls need to understand which rail actually settles the payment.

How Belgians Pay at Physical Checkout

Belgium · 2024
Cards
53%

Belgium is one of the euro area’s most card-heavy POS markets.

Cash
39%

Still material, but down from roughly 45% in 2022.

Apps
3%

Small in the ECB diary definition, despite much wider mobile use within Bancontact.

Sources: National Bank of Belgium / ECB SPACE 2024; Bancontact Company 2025.

526mMobile Bancontact payments in 2025.
72%In-store Bancontact card payments contactless in December 2025.
305.2mInstant transfers in 2025, up 54% year over year.
02
Fraud shape

Payment Fraud in Belgium: Cards Drive Volume, Transfers Drive Value

Belgium’s 2024 EBA/ECB data show a particularly sharp split between how often fraud occurs and how expensive the successful event becomes.

Across credit transfers, direct debits, cards and cash withdrawals, Belgium recorded about 554,800 fraudulent transactions worth €272.35 million in 2024. Cards accounted for 461,738 of those events, or about 83%.

Credit transfers produced only 87,235 fraudulent events—about 15.7% of the total—but €216.0 million in fraud value. That is roughly 79.3% of all fraud value measured across those instruments.

The derived average makes the operational difference obvious: about €115 per fraudulent card transaction versus €2,477 per fraudulent transfer. These are transaction values, not necessarily final consumer losses, but they show why one bad transfer can matter far more than many low-value card events.

Fraud by Payment Rail in Belgium

EBA/ECB · 2024
Cards
Events
83.2%
Value
19.5%
Average fraudulent transaction≈ €115
Transfers
Events
15.7%
Value
79.3%
Average fraudulent transaction≈ €2,477

Source: EBA/ECB 2025 Report on Payment Fraud, Belgium 2024 country tables. Shares and averages calculated from reported values.

Card figures are reported from the issuer perspective: they cover payments made with cards issued in Belgium, including transactions acquired outside Belgium. They are not a measure of all card transactions acquired by Belgian merchants.

03
What changed

How Faster Transfers and Phishing Are Changing Belgian Fraud

Belgium is simultaneously accelerating account-to-account payments and strengthening the controls around them. That matters because phishing increasingly ends with a transfer the customer has genuinely authorized.

Phishing loss · 2022€39.8m

Reported amount stolen through phishing.

Phishing loss · 2023≈ €40m

Broadly stable versus 2022.

Phishing loss · 2024€49m

Higher despite extensive bank detection and recovery.

Instant transfers · 2025305.2m

Up 54% from 2024; just over 31% of all Belgian transfers.

Febelfin says roughly €49 million was stolen through phishing in 2024, up from around €40 million in 2023. Banks still detected, blocked or recovered about 75% of fraudulent transfers resulting from phishing.

The speed of the underlying rail is changing too. Belgium processed 197.8 million instant transfers in 2024 and 305.2 million in 2025. Once a manipulated payment is sent instantly, the recovery window becomes extremely short.

That is why beneficiary identity became part of the security perimeter. From 9 October 2025, Belgian banks must verify the beneficiary name against the IBAN for euro transfers within the euro area and warn the payer when they do not match.

Belgium’s Transfer Fraud Controls Are Becoming More Contextual

Belgium · 2025
Instant
31%+ of transfers

Instant payments became mainstream in 2025.

Name check
9 Oct 2025

Verification of the beneficiary became mandatory for euro transfers.

Invoice fraud
€3.3m reported damage

More than 200 Belgian reports in 2024 helped motivate stronger beneficiary checking.

Source: Febelfin / Instant Payments Regulation.

04
Fraud demographics

Fraud Demographics in Belgium: Phishing Victimization Was 13% in Both Age Groups

Belgium’s representative 2025 phishing survey gives a much cleaner age comparison than awareness or banking-use proxies: reported phishing victimization was the same in ages 16–30 and 31–79.

A Febelfin / IndiVille representative survey of 2,149 Belgians aged 16–79 found that 13% had personally been victims of phishing. The result was exactly the same in the two reported age bands: 13% among ages 16–30 and 13% among ages 31–79.

The age difference appears more in what happens around the fraud than in the victimization rate itself. Seventeen percent of 16–30-year-olds said someone in their immediate environment had been a phishing victim, compared with 16% among ages 31–79. Among successful-phishing situations, 39% of young respondents said they did not know what to do afterward, versus 27% of the older group.

Younger Belgians also play a distinct role in the fraud infrastructure. In the same 2025 research program, 7% of ages 16–30 had been directly approached to become a money mule, and more than 60% of those actually approached accepted the offer. That is not victimization in the same sense as phishing, so it is treated here as a separate criminal-role measure rather than combined into the age chart.

The direct age conclusion is unusually clear: Belgium’s survey does not show a higher phishing victimization rate for either broad age group. Younger adults differ more in post-fraud response and money-mule recruitment than in the measured phishing-victim rate.

Ever Victim of Phishing · Representative Survey 2025

Ages 16–30
13%
Ages 31–79
13%

Bars use a 0–20% comparison scale. Survey: n=2,149, ages 16–79, 20 January–9 February 2025; maximum margin of error 2.1%.

16–30 victim rate13%Personally reported ever being a phishing victim.
31–79 victim rate13%The same measured phishing-victim rate as the younger group.
Didn’t know next step39% vs 27%Ages 16–30 versus 31–79 after a successful phishing attempt.
Youth mule recruitment7%Of ages 16–30 had been directly approached to become a money mule.
Belgium’s strongest direct age evidence rejects a simplistic “young” or “old” phishing-victim stereotype: both age groups reported 13% victimization. Age matters more in response behavior and the separate recruitment of young adults into money-mule networks.

Source: Febelfin / IndiVille, “If it smells phishy, it probably is!”, 2025.

05
How it works

The Main Payment Fraud Mechanisms Affecting Belgium

The technology is often not broken. The customer is moved from a fake message or call into a payment action that appears legitimate to the bank.

01 · Phishing

Phishing and Credential Theft

Fake bank, parcel, government or commercial messages direct the user to a fraudulent site or persuade them to share banking details.

Main responseDomain and SMS filtering, app-only login, strong authentication and immediate bank contact after suspected compromise.
02 · Vishing

Bank Impersonation and Social Engineering

In February 2026 Febelfin warned that telephone fraud was rising, with criminals impersonating banks, Card Stop, telecom firms or police.

Main responseHang up and call the institution through a trusted number; treat requests to “secure” funds as a high-risk signal.
03 · Safe-account fraud

Safe-Account Transfer Scams

The transfer is genuinely authorized, but the destination is controlled by criminals—often through a money mule.

Main responseBeneficiary-name verification, unusual-transfer warnings and explicit bank messaging that “safe accounts” do not exist.
04 · Money mules

Money Mules and Fraud-Proceeds Movement

Young people are recruited through social media and promises of easy money to lend their account, card and PIN to criminals.

Main responseYouth education, account-behavior monitoring and fast freezing of suspicious pass-through activity.
05 · Invoice fraud

Invoice Fraud and IBAN Substitution

Belgian authorities recorded more than 200 reports and €3.3 million of reported damage in 2024.

Main responseVerification of Payee, dual approval and independent verification of changed supplier bank details.
06
The control perimeter

Payment Fraud Prevention in Belgium: Identity, Beneficiary and Transaction Context

Strong authentication remains effective against classic card and account takeover. The newer challenge is preventing a real user from authenticating the wrong economic decision.

01

Strong Customer Authentication

Protects card and online-banking access, especially against stolen credentials.

02

Beneficiary Verification

Since October 2025, euro transfers check the beneficiary name against the IBAN before release.

03

Transaction Monitoring

Belgian banks say roughly 75% of phishing-related fraudulent transfers are detected, blocked or recovered.

04

Cross-Sector + Victim Response

Belgium’s July 2026 banking-sector action plan adds stronger bank-to-bank data sharing and coordinated response; Fraudstop launched in June as a central contact for suspected online fraud.

Faster payments shorten the recovery window. Belgium’s next fraud-control advantage will come from making the right intervention before the customer presses “send,” not after settlement.
07
Merchant playbook

Fraud Controls for Bancontact, Cards and Transfers in Belgium

A local Bancontact checkout, a foreign card-not-present order and a supplier transfer can all occur inside the same business while exposing it to completely different fraud mechanisms.

ExposureMain failure modeControl priority
Bancontact / local cardsCard misuse, phishing and account-linked credential theft.Use official Bancontact flows, strong authentication and clear separation between checkout and support communication.
Ecommerce cardsRemote card credential theft and cross-border card fraud.3DS, tokenization, device intelligence and velocity controls.
Instant transfersManipulated payer sends money with almost no recovery window.Verification of Payee, behavioral scoring and strong warnings for unusual beneficiaries.
Supplier paymentsInvoice redirection or changed bank details.Dual approval and mandatory call-back to a previously verified supplier contact.
Customer supportCriminal impersonation of the merchant or bank after a phishing event.Publish clear support channels and never ask customers for PINs, response codes or card handover.
Cross-border commerceForeign issuers, weaker SCA outside the EEA and more complex dispute handling.Geographic rules, 3DS and disciplined chargeback management.

Merchant context: Durango Merchant Services — Belgium payment processing.

Durango Merchant Services

Payment Processing in Belgium: Protect Local Checkout and High-Value Transfers

Merchants operating in Belgium need to support Bancontact, cards, contactless, wallets, SEPA transfers and international customers without treating every payment as the same fraud problem.

Durango Merchant Services · Belgium Payment Fraud Spotlight · 2026
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