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Mastercard Chargeback Reason Code 4807 Warning Bulletin File

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What Does Mastercard 4807 Mean? Mastercard chargeback reason code 4807, known as "Warning Bulletin File," happens when a transaction is processed on a card that's listed in a warning bulletin or a similar file. These bulletins are lists of cards that have been reported lost, stolen, or are otherwise flagged as high risk. So, if you process a transaction with one of these flagged cards, you might get hit with this chargeback because the card should have been declined based on the warning. To avoid this, make sure to always check the card against any warnings or alerts from your payment processor before completing a transaction.

Key Details of Chargeback Reason Code 4807 Warning Bulletin File

    • What It Is: This code means a transaction was done with a card number on the Mastercard Warning Bulletin, signaling it’s been reported lost, stolen, or compromised.
    • Why It Matters: It’s all about protecting cardholders and cutting down on fraud.

Common Causes of 4807 Warning Bulletin File

    1. Merchant Missed a Check: The merchant didn’t check the card number against the warning list.
    2. Tech Glitches: There were technical issues that stopped the card from being verified.
    3. Human Error: Someone made a mistake during the transaction process.

Resolution Time Frame for Mastercard Reason Code 4807 Warning Bulletin File

  • For Cardholders: Cardholders typically have 120 days from the transaction processing date to dispute the charge.
  • For Merchants: Upon receiving a chargeback, merchants generally have 45 days to respond with evidence to refute the claim.

Preventing or Mitigating Chargeback Reason Code 4807 Warning Bulletin File

Here are some tips to avoid or deal with these kinds of 4807: Warning Bulletin File

  1. Check the Bulletin: Always check the card number against Mastercard’s warning list before processing. Automate this if possible.
  2. Real-Time Checks: Use systems that can automatically flag and decline sketchy transactions in real-time.
  3. Train Your Team: Make sure your staff knows the importance of these checks and how to handle flagged transactions.
  4. Keep Systems Updated: Regularly update your payment systems with the latest data from Mastercard’s warning list.
  5. Watch Your Transactions: Keep an eye on transactions for anything unusual that might suggest a compromised card.
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