The decline code “96: System Error” in a credit card transaction typically indicates a generic issue with the processing network. This error can occur due to problems within the bank’s or payment processor’s system, such as a communication breakdown, hardware failure, or software glitch. When this error appears, neither the merchant nor the cardholder can resolve the issue directly. It’s usually recommended to retry the transaction after some time or use a different payment method. If the problem persists, contacting the payment processor or the bank for further assistance would be necessary.
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