Change is constant, especially in the world of payment processing. Visa, one of the giants in the realm of payment networks, has initiated a game-changing program called Visa Compelling Evidence 3.0 (CE 3.0). This program aims to simplify the process of reducing chargeback rates and preventing revenue loss for merchants. The impact of CE 3.0,
Visa’s Chargeback Monitoring Program If you’re a merchant operating in the card-not-present space, you understand the critical importance of maintaining a low chargeback rate. However, what do you do when an unexpected surge in chargebacks lands you in Visa’s Chargeback Monitoring Program (VDMP)? In this comprehensive guide, we’ll explore the Visa Dispute Monitoring Program (VDMP),
Introduction to Chargebacks As your business moves further into the digital age, you are faced with new challenges to protect yourself from chargebacks and fraud. Merchants like yourself must take proactive measures to prevent chargebacks and fraud, which can be financially and operationally costly. In this article, we will explore the various solutions that you
What is a Friendly Fraud chargeback? As an E-commerce merchant, you’ve probably encountered the term “friendly fraud” a few times before, but may not be entirely certain what it entails. The term refers to fraudulent or inappropriate action taken by the legitimate cardholder, as opposed to traditional fraud which occurs when a thief illegally obtains
Can Chargebacks be Prevented in Real Time? One of the inevitable difficulties that comes along with accepting credit and debit transactions, particularly in an eCommerce setting, is the problem of chargebacks. When a cardholder disputes a charge on their card directly with their issuing bank, rather than contacting you as the merchant to resolve
What is a Friendly Fraud chargeback? As an E-commerce merchant, you’ve probably encountered the term “friendly fraud” a few times before, but may not be entirely certain what it entails. The term refers to fraudulent or inappropriate action taken by the legitimate cardholder, as opposed to traditional fraud which occurs when a thief illegally obtains
Why Was My Merchant Account Shut Down? In 2019 it was reported that people in the U.S. used their credit and debit cards to spend roughly $6.7 trillion. Many of these payments were made from merchant accounts that are now closed, the question is why did these merchant accounts get closed? When merchant accounts are closed it can
Why Was My Merchant Account Shut Down? What Should I Do Next? Getting you set up to process credit cards is likely a top priority following the shutdown of your merchant account. You certainly can’t conduct business without accepting payments! Fortunately, helping merchants who have been recently terminated is our specialty. Depending on the reason
SAQ A-EP Status: An Easier Solution For PCI Compliance New business owners likely haven’t experienced the headache of PCI compliance. However, if you’ve been in business for a while, you’ll likely relate to the stressful & confusing process of trying to demonstrate PCI compliance annually. It’s time to check “Achieve SAQ A-EP Status” off your
Have you ever run a card, had it decline, yet it still shows up on a customer’s card statement? We often get questions from merchants, inquiring about a transaction that shows as declined at the payment gateway, yet the customer is calling asking: “Why was my credit card billed?” Let’s deep dive into the payment gateway so you can better communicate with your customers the reason for these holds.
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